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About Us

Empowering Hospitality with Intelligent Voice Solutions

Techstrata, we specialize in creating AI-driven experiences that blend seamlessly into real-world environments. With over 8 years of deep expertise in conversational AI, voice interfaces, and industry-focused automation, we help businesses like yours deliver faster, smarter, and more personalized service. We’re not just building generic AI — we design vertical voice assistants tailored to the unique workflows, guest expectations, and service standards of the hospitality industry.

  • Instant Understanding
  • Smart Conversations
  • Guest Memory
  • Always Available
  • Plug & Play Integration
  • Multilingual Support
Services

Our Services for Hotels & Hospitality

Techstrata offers a full suite of AI-driven solutions tailored specifically for hotels, resorts, and hospitality groups. Whether you're looking to automate concierge tasks, increase upsell opportunities, or unify guest service channels, we’ve got you covered.

Voice Concierge Deployment

End-to-end setup of AI voice assistants for rooms, lobbies, kiosks, or mobile apps.

Custom Conversational Design

Tailored dialogue flows, voice tone, and hotel-specific training for guest interactions.

Ordering Automation

Guests can order room service, towels, transportation, and more — all by voice.

Multilingual Voice Support

Enable guest communication in over 20+ languages with natural fluency.

PMS & CRM Integration

Seamless connection to your property management and customer systems.

Outbound Voice Engagement

Proactively inform guests about promotions, reservation updates, or loyalty perks.

Upsell & Cross-Sell Engine

Suggest high-conversion upgrades at the right moment — voiced naturally.

Service Routing & Notifications

Automatically direct requests to housekeeping, F&B, or maintenance in real time.

Analytics & Insights Dashboard

Track requests, engagement, satisfaction, and operations KPIs in one place.

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Why Choose Techstrata

Not just another tech vendor — your AI partner for the future of hospitality.

We combine deep technical expertise with industry understanding to deliver voice AI that actually works in the complex, high-touch world of hotels.

01

Built for Hospitality, Not Just AI

Our voice assistant is trained specifically on hotel workflows, guest expectations, and service language — not generic chatbot templates.

02

Seamless Integration, Zero Disruption

We plug into your existing systems (PMS, POS, CRM, etc.) without interrupting day-to-day operations — fast setup, no overhaul needed.

03

Human-Centric by Design

The assistant speaks like a concierge, not a bot. Polite, proactive, multilingual — and tuned to your brand’s tone of voice.

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Make Your Hotel More Competitive and Resilient

AI That Strengthens Service and Security

Our voice AI doesn’t just improve guest experience — it reinforces your operation. With built-in request verification, access controls, and AI-driven logs, your hotel becomes more secure, more efficient, and more future-proof.

A Community With A Unique Mission

We’re shaping the future of hospitality — one intelligent guest interaction at a time. Join the hotels redefining service through voice-first experiences.

+80%

Faster Guest Response Time

-50%

Front Desk Load

+45%

Increase in Room Service Orders

95%

Guest Satisfaction Score

What We Offer

Solve the most common hospitality challenges

Our AI assistant isn’t just smart — it’s practical. Each feature is designed to address real-world pain points, optimize daily operations, and enhance the guest journey.

  • Service Automation

    Instant, hands-free requests

  • Multilingual Concierge

    Speak any guest’s language

  • Revenue Boost

    Upsell, cross-sell, convert

  • Smart Operations

    Reduce load, route smarter

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Service Automation

Guests today expect immediate, hands-free support. Our Voice AI handles common service tasks — like towel requests, wake-up calls, or in-room amenity questions — without requiring front desk involvement.

By automating these routine interactions, your staff gains valuable time to focus on high-touch service, while guests enjoy faster responses and higher satisfaction.

  • Speed 
  •  Availability 
  •  Convenience 
  • Staff Relief
  • Guest Focus 
  •  Flow

Multilingual Concierge

Techstrata’s AI speaks over 20 languages fluently, enabling personalized guest interactions regardless of origin or dialect. This eliminates confusion and elevates the international guest experience.

Whether it’s asking about local restaurants or requesting services, every guest feels heard, welcomed, and understood — just like a local.

  • Access
  • Inclusivity
  • Comfort
  • Trust
  • Clarity
  • Reach
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Revenue Boost

Our AI assistant doesn’t just answer questions — it gently recommends spa treatments, room upgrades, and dining reservations at just the right moment in the conversation.

These natural upsells improve the guest experience while increasing your revenue per stay — all without sales pressure or extra staff effort.

  • Upsell
  • Profit
  • Offers
  • Conversion
  • Timeliness
  • Growth

Smart Operations

Voice requests are routed instantly to the right department — housekeeping, F&B, engineering — cutting delays, reducing miscommunication, and streamlining service delivery.

This not only improves operational flow but also keeps your team coordinated and guests consistently satisfied.

  • Efficiency
  • Accuracy
  • Load Reduction
  • Speed
  • Simplicity
  • Control
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Case Studies

Our Recent Case Studies

FAQ,s

Frequently Asked Questions

How long does it take to set up the voice assistant at our hotel?

Setup typically takes 4–6 weeks, depending on your current systems and customization needs. We offer fast integration with most PMS and service platforms.

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